Privacy Policy
At Cariad Drums, we are committed to protecting your privacy. This Privacy Policy explains what personal information we collect, how we use it, and your rights under UK data protection law.
By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.
Information We Collect
When you use our website, we may collect the following information:
- Name
- Billing and delivery addresses
- Email address
- Telephone number
- Order history
- Website usage data collected through Google Analytics
How We Use Your Information
We use your information to:
- Process and fulfil your orders
- Deliver purchased products
- Provide customer support
- Prevent fraud and unauthorised transactions
- Comply with our legal obligations
- Payment Processing
Payments made through our website are securely processed by Stripe.
When you make a payment, your payment information is collected and processed directly by Stripe in accordance with their Privacy Policy. We do not receive or store your full card details.
Website Analytics
We use Google Analytics to help us understand how visitors use our website. This information is used to improve our website and services. Google Analytics may collect information such as your device, browser and pages visited. For more information, please refer to Google's Privacy Policy.
Sharing Your Information
We only share your personal information where necessary to operate our business. This may include:
- Stripe for payment processing
- Delivery companies for shipping your order
We do not sell your personal information.
Data Retention
We retain personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, including legal, accounting and tax requirements.
Your Rights
Under UK data protection law, you have rights regarding the personal information we hold about you, including the right to request access to your personal data, ask for it to be corrected or deleted where applicable, and object to certain types of processing.
To exercise these rights, please contact us using the details below.
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
- Email: [email protected]
- Phone: 01656 507 260
- The contact form on our home page